Last updated: 28 July 2025
At Couture Carry, we value and respect your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit, use our services, or make a purchase from www.couturecarry.store (the “Site”), or otherwise interact with us regarding our services (collectively, the “Services”). By accessing or using any part of the Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
If you do not agree to the terms outlined in this Privacy Policy, please refrain from using or accessing any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. The updated version will be posted on this page with the “Last Updated” date. We encourage you to periodically review this Privacy Policy to stay informed about how we are safeguarding your information.
How We Collect and Use Your Personal Information
We collect personal information to provide and improve our Services, and to communicate with you. The information we collect and use varies depending on how you interact with our site and Services.
In addition to the specific uses mentioned below, we may also use the information we collect about you to:
- Enhance our Services by improving user experience.
- Comply with applicable legal obligations, such as responding to legal inquiries or complying with government regulations.
- Ensure the security of the Services, protect against fraud, and safeguard the integrity of our website.
- Maintain our business relationship with you, such as handling customer service inquiries and other related matters.
What Personal Information We Collect
We collect personal information in a few different ways, depending on your interaction with our site and Services. Below are the categories and specific types of personal information we collect:
1. Information We Collect Directly from You
When you interact with our Services, we may ask you to provide the following personal information:
- Contact Information: Full name, address, phone number, and email address.
- Order Information: Details regarding your purchases, such as the items purchased, billing and shipping address, payment information (e.g., credit card numbers), and payment confirmation.
- Account Information: Username, password, and security questions to access your account on our website.
- Customer Support Information: Information provided when you contact us for support, such as any inquiries or requests you submit, and details regarding your customer service experience.
By providing this information, you allow us to process your transactions, ship your orders, and provide you with customer support. You are not required to provide this information, but failing to do so may prevent you from accessing certain features or completing a purchase.
2. Information We Collect Automatically (Usage Data)
We may automatically collect certain information about your interactions with our site, including:
- Device Information: IP address, browser type, operating system, and device type.
- Usage Information: Data on how you access and use our Services, such as pages viewed, links clicked, and the time spent on the site.
- Cookies and Tracking Technologies: We use cookies and similar technologies (such as pixels, web beacons, and third-party tools) to enhance your experience, analyze user behavior, and provide targeted advertising. For more information on how we use cookies, see our Cookie Policy.
3. Information We Obtain from Third Parties
We may obtain information about you from third-party service providers for purposes such as payment processing and fraud prevention:
- Payment Processors: We partner with trusted third-party payment processors (e.g., credit card companies, PayPal) to handle payment information securely.
- Third-Party Services: These include third-party services such as WordPress, analytics providers, and advertising networks. These services help us provide functionality, analyze user behavior, and serve ads relevant to you.
We ensure that any third parties who receive your personal information will handle it in accordance with their own privacy policies and relevant regulations.
How We Use Your Personal Information
We use the information we collect about you for various purposes, including but not limited to:
- Providing Services: To process payments, fulfill orders, send order confirmations and shipping updates, and provide customer service.
- Marketing and Promotions: To send you promotional materials, newsletters, and advertisements based on your preferences, unless you opt out. We may also display ads on other platforms based on your browsing activities.
- Improving Services: To enhance the user experience, analyze site traffic, and optimize our content and functionality.
- Security and Fraud Prevention: To protect our Services and users from fraud or illegal activities.
- Legal Compliance: To comply with legal obligations and defend our legal rights, such as responding to legal requests or enforcing our terms and policies.
Cookies and Similar Technologies
We use cookies to improve the functionality of our site and Services. Cookies help us remember your preferences and improve your browsing experience. You can manage your cookie preferences through your browser settings, but please be aware that rejecting cookies may affect the functionality of certain features on our website.
For a detailed overview of our use of cookies, please refer to our Cookie Policy.
We also respect the Global Privacy Control (GPC) signal, which allows you to opt-out of the sale or sharing of your data for advertising purposes. If you activate the GPC signal, we will honor your preferences accordingly.
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
- Service Providers: To third parties who perform services on our behalf (e.g., payment processors, IT services, data storage, shipping companies).
- Business Partners: To our business and marketing partners for collaborative efforts, promotions, or joint advertising.
- Legal Compliance: When required by law, such as in response to a subpoena, court order, or legal process, or to comply with a legal obligation.
- Business Transactions: In connection with a business transaction (e.g., a merger, acquisition, or bankruptcy), your information may be transferred to the new owner or operator of the business.
- Protection of Rights: To protect our rights, property, and safety, as well as those of our users or others, including to prevent fraud or misuse of our Services.
We do not share or sell sensitive personal information to third parties for marketing purposes without your consent.
Your Data Rights
Depending on where you live, you may have certain rights related to your personal information:
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Rectify: You can request corrections to any inaccurate or incomplete information we hold.
- Right to Delete: You may request the deletion of your personal data, subject to legal and contractual restrictions.
- Right to Restrict Processing: You can request restrictions on how we process your personal information.
- Right to Data Portability: You can request a copy of your data in a commonly used format for transfer to another provider.
- Right to Withdraw Consent: If we rely on your consent for processing personal data, you have the right to withdraw it at any time.
To exercise these rights, please contact us using the contact details below. We will respond to your request in a timely manner as required by law.
Security and Retention of Your Information
At Couture Carry, we prioritize the security of your personal information and take appropriate precautions to safeguard it. We implement commercially reasonable security measures, including encryption, secure server protocols, firewalls, and intrusion detection systems, to protect your personal data from unauthorized access, loss, misuse, or alteration.
However, it’s important to note that no data transmission over the internet or data storage system can be guaranteed 100% secure. While we take every reasonable measure to protect your information, we cannot ensure the absolute security of data transmitted to our site or stored within our systems. We recommend that you take steps to protect your account credentials and use secure methods of communication when interacting with our Services.
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, and accounting requirements. Once the purpose for retaining your data has been fulfilled, we will either securely delete or anonymize your personal data, or retain it in a form that ensures privacy, as required by applicable laws.
Third-Party Websites and Links
Our website may contain links to third-party websites, social media platforms, or services that are not operated by Couture Carry. These third-party sites may have their own privacy policies, terms of service, and practices that differ from ours.
Couture Carry is not responsible for the content, privacy practices, or actions of third-party websites. We recommend that you carefully review the privacy policies and terms of service of any third-party websites or services you access via links from our site. These third-party sites may track your personal information, use cookies, or collect data in ways that are outside our control.
If you choose to interact with third-party services or share your personal information with them (such as through social media logins or other integrations), you do so at your own risk, and Couture Carry is not liable for any consequences of such interactions.
Children’s Data
The Services provided by Couture Carry are not intended for use by children under the age of 16. We do not knowingly collect, store, or process personal information from children under the age of 16, and we strongly encourage parents or guardians to monitor their children’s online activities.
If we become aware that a child under the age of 16 has provided us with personal information, we will take immediate steps to delete such information from our databases. If you are a parent or guardian and believe that your child has shared their personal information with us, please contact us immediately at support@couturecarry.store so that we can take appropriate action.
Complaints
If you have any concerns or complaints about how we process your personal information or believe that we have violated your rights, we encourage you to reach out to us directly. Our team will work with you to resolve any concerns promptly.
If you are not satisfied with our response or believe that we have not addressed your concerns adequately, you have the right to lodge a complaint with the appropriate data protection authority. Depending on your location, this may be:
- United States: Federal Trade Commission (FTC) or your state’s attorney general.
- European Union: Your local Data Protection Authority (DPA).
You may also contact other relevant regulatory bodies depending on your jurisdiction.
International Users
Please note that if you are accessing our site or using our Services from outside the United States, your personal information may be transferred to, stored, and processed in the United States or other countries where Couture Carry operates.
If your data is transferred to countries outside the European Economic Area (EEA) or other regions with data protection laws, we will take the necessary steps to ensure that your data is protected. This may include utilizing recognized transfer mechanisms like:
- Standard Contractual Clauses (SCCs) as adopted by the European Commission.
- Privacy Shield Framework or other mechanisms for cross-border data transfers when applicable.
- Adequacy Decisions: Transfers to countries that have been determined by the European Commission to provide adequate levels of protection for personal data.
By using our Services, you consent to the transfer of your personal information to these locations, acknowledging that the privacy protection laws in these countries may differ from those in your home country.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any of your data protection rights, please do not hesitate to contact us. We are committed to assisting you in addressing any privacy concerns and ensuring your information is managed properly.
Our customer support team is available 24/7 via email and will respond to inquiries promptly. If you prefer to communicate via postal mail, please use the address above.
Business Hours: 9:00 AM to 5:00 PM
Business Contact: +1 (360) 559-2247
Business Mail: support@couturecarry.store
Business Address: 3217 Northwood Dr, Highland Village, TX 75077, USA